Poles
"Great service"
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Enjoy free standard shipping anywhere in Australia when you're signed in. Not a member? A flat $12 delivery fee applies.
We offer standard & express shipping in the checkout.
Standard shipping option
Express shipping option
*Delivery timeframes vary by location. Enter your suburb or postcode in the "Getting your item" section on the product page to see an estimated delivery timeframe.
We offer 60-day returns for change of mind as long as all items are unused, in original packaging (with tags attached), and you have proof of purchase.
Either pop into your local store or post it back to us.
For more information, please refer to our Returns policy.
This item cannot be returned for change of mind due to hygiene reasons. This exclusion does not apply to faulty products.
For more information, please refer to our Returns policy.
Shop online and select Click & Collect at checkout for convenient in-store pickup.
Available on selected items and at selected locations only. Please check the pickup timeframes provided at checkout before placing your order.
We'll send you an email as soon as this item is available.
Don't worry, we offer 60-day returns. Or if you want to get in touch, you contact us at support@kathmandu.com.au
Find out more about our returns policy.
Size:
All delivery estimates are within business days.
We use Australia Post as our delivery partner. You can read more in our help centre.
| State | Standard | Express |
|---|---|---|
| ACT | 1-4 | 1.2 |
| NSW (Metro) | 1-4 | 1-2 |
| NSW | 4-6 | 2-3 |
| VIC (Metro) | 1-3 | 1-2 |
| VIC | 3-6 | 1-2 |
| QLD (Metro) | 2-6 | 1-2 |
| QLD | 6-15 | 2-4 |
| SA (Metro) | 2-4 | 1-2 |
| SA | 4-6 | 2-4 |
| WA (Metro) | 4-6 | 1-2 |
| WA | 6-12 | 3-6 |
| TAS (Metro) | 3-6 | 1-2 |
| TAS | 12-18 | 2-4 |
| NT (Metro) | 3-7 | 3-5 |
Getting your item
Product ID
Activity
Length.
Length
Overall rating: 4.0 / 5 from 9 reviews.
Review topics: [].
"Great service"
— Ganga N. (5/5)
"Booked to go camping with the kids and found that our Pole was damaged. There was not any in central north island… but we had one fast tracked from HQ. Thanks"
— Wayne M. (5/5)
"Kathmandu service centre were helpful. The poles arrived on time and were just what we needed. Excellent service. Thanks"
— Vivienne H. (5/5)
"Great service i got want i needed fast . Thank you."
— Glenn (4/5)
"I purchased a replacement blue pole from the selection of poles available for the Retreat 360 tent. This was intended to replace the blue pole that was damaged. Turns out the new Blue Pole is a complete different length and shape to the original Blue Pole. I made this purchase online after being advised in-store that I could not buy a replacement bungee cord (that is all that was broken) and that instead I would have to purchase a new pole. The team member instore advised that pole I purchased was the correct pole only there was not available immediately so I ordered it online. To date I can not find a replacement pole available from Kathmandu that will work as they do not appear to provide replacement options for the other poles."
— Joe C. (1/5)
"Better quality than the original tent poles. Sturdy thicker and seem more robust."
— Christine H. (5/5)
"Not happy with this product. I’ve had two poles break the last two times I’ve pitched the tent. Have taken care to make sure poles were put together properly and no undue strain was being placed on them."
— Tamsin D. (1/5)
"Got these poles to replace some older poles from a great tent which has seen 20 plus years service. Easy to modify to fit old tent. Hoping for another few years yet out of my old Kathmandu tent - quality lasts."
— Labroot (5/5)
"So easy to get these to replace our broken ones, which did last a long time."
— Marilee W. (5/5)
Rates
Standard shipping:
Express shipping
AU delivery timeframes
All delivery estimates are within business days.
| State | Standard | Express |
|---|---|---|
| ACT | 1-4 | 1.2 |
| NSW (Metro) | 1-4 | 1-2 |
| NSW | 4-6 | 2-3 |
| VIC (Metro) | 1-3 | 1-2 |
| VIC | 3-6 | 1-2 |
| QLD (Metro) | 2-6 | 1-2 |
| QLD | 6-15 | 2-4 |
| SA (Metro) | 2-4 | 1-2 |
| SA | 4-6 | 2-4 |
| WA (Metro) | 4-6 | 1-2 |
| WA | 6-12 | 3-6 |
| TAS (Metro) | 3-6 | 1-2 |
| TAS | 12-18 | 2-4 |
| NT (Metro) | 3-7 | 3-5 |
We use Australia Post as our delivery partner. You can read more in our help centre.
Returning an item
We offer 60-day returns in Australia for change of mind as long as all items are unused, in original packaging (with tags attached), and you have proof of purchase.
Either pop into your local store or post it back to us.
Read more about returns in our help centre.