Help Centre

Here you will find a comprehensive collection of helpful articles ranging from product size guides to our shipping and return policies. If there is anything you can’t find, just call our friendly support team, they are always happy to help.


Contact Us

Our customer support team is here to help.

Phone
1800 333 484
Email
support@kathmandu.com.au
Support Hours
Mon-Fri 8.30am-5pm AEST

Change of mind? No worries.

Kathmandu provides quality outdoor gear for travel and adventure that is built to last.

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Returns & exchanges policy

Any rights you have under this policy in relation to your Kathmandu product are additional to any rights you may have under consumer laws.

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Summit Club benefits

Summit Club benefits

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Joining Summit Club

Joining Summit Club

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Updating your details

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Resetting your password

If have forgotten your password go to Forgot Password, enter your email address or Summit Club membership number and click on ‘Reset Password’.

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Replacing a lost card

If you have lost your Summit Club card, please email summit.club@kathmandu.com.au

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Product availability

Product availability

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Product repairs

Product repairs

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Men's Clothing Size Chart

All measurements listed below are in centimetres and based on actual body measurements, not garment measurements.

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Can't find the answers to your questions?

Email
support@kathmandu.com.au
Facebook
facebook.com/kathmandu
Twitter
twitter.com/kathmandugear