Help Centre

Here you will find a comprehensive collection of helpful articles ranging from product size guides to our shipping and return policies. If there is anything you can’t find, just call our friendly support team, they are always happy to help.


Contact Us

Our excellent customer support team is here to help.

Phone
1800 333 484
Email
support@kathmandu.com.au
Support Hours
Mon-Fri 8.30am-5pm AEST

Returns & Exchanges

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Returns within Australia

Please allow 14 business days for us to receive and process your return.

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How to return an item by post

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Change of mind? No worries.

Kathmandu provides quality outdoor gear for travel and adventure that is built to last.

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Returns & exchanges policy

Any rights you have under this policy in relation to your Kathmandu product are additional to any rights you may have under consumer laws.

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Summit Club benefits

Summit Club benefits

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Can't find the answers to your questions?

Email
support@kathmandu.com.au
Facebook
facebook.com/kathmandu
Twitter
twitter.com/kathmandugear